Customization Faqs

WORDING CUSTOMIZATION

You can customize any of our designs to say whatever you’d like by entering your unique wording in the customization section during checkout. If needed, we will make small edits to the placement of design elements (no charge) so that your wording fits well within the layout of your favorite design. When submitting a request please ensure that the wording be exactly how you want this to appear on your design starting from top to bottom.

COLOR CUSTOMIZATION

Each event has its own color palette that can be reflected in your design. You have the option to add your own personal touch by changing the colors within each design for no additional fee. If you have a specific color scheme or palette in mind, email this to us before or after placing your order at info@ianandlola.com

DESIGN CHANGES

We want your design to fit you perfectly. Small edits to the placement of design elements and typography are free. However, some alterations can drastically change the layout of a design, and require a greater deal of work to properly place them. These types of changes can still be made, but may require an added fee and should be discussed prior to ordering. Please contact us with your special request.

FREQUENTLY ASKED QUESTIONS:

Can I change the wording on a design? 
We know that it is important that the wording of your stationery fits you and your wedding. You can customize any of our designs to say whatever you’d like by entering your unique wording in the customization section during checkout. If needed, we will make small edits to the placement of design elements (for free) so that your wording fits well within the layout of your favorite design.

To enter your unique message and any special requests, please do so in the customization section during checkout. When submitting a request please ensure that the wording be exactly how you want this to appear on your design starting from top to bottom.

Can I use the copy from one design for a different design? 
Absolutely. You are free to mix and match wording from our examples as much as you like, just be sure to include whatever wording you decide on in the 'customization section during checkout.

Can I change your design into a Birth Announcement, Birthday Party Invitation or Holiday Card?
YES! Our designs can be used for any occasion. Just be sure to include your new wording on the order form, and we’ll customize your design for you.

Can I add text to the back of my card?
Adding text to the back of your card is a great option for adding extra information without making your design look crowded. Please ask about back side printing. 

Can I change the font on a design?
YES, and for NO additional fee. You can choose any of the fonts you see in other designs on our website, or feel free to suggest a specific font. We have thousands of fonts to work with so chances are, we have it.

Can I change the sizes of my design and what sizes are available?
Yes, for each digital card design we offer the following size options: 5 x 7", 4 x 6" or 6 x 7.5" / For printed invitations and cards we offer a standard 5 x 7" size.

For size options on other designs by Ian & Lola, please contact us with your question(s).

Can you create a custom design from scratch for me?
Depending on our current workload, we can design a custom invitation, announcement or party printables collection for you. Please contact us to request information.

Can I switch my Photo Card design from landscape to portrait or portrait to landscape?
Absolutely! Please be sure to specify your request in the 'WORDING AND SPECIAL REQUESTS' section.

Can you move the graphic and text on my photo?
You can move the Save the Date Graphic anywhere you'd like on your photo, as long as there is enough space to work with. Once an order has been placed, you'll receive a PDF proof with your personalized text in 3 business days. You have two free rounds of changes to make sure your design is exactly how you'd like it.

Can I change the photo if I don’t like it on the card design?
Yes. We include 2 free rounds of changes with each order.

Can I have more than 1 photo on my design?
Yes. We will try to accommodate as many photos as will work with the design.

Can you crop my photo?
We crop photos if it helps your photo to fit better with your favorite design. If you have a specific cropping in mind, please let us know in the customization section.

Can you edit my photos?
Changing your image from color to black and white, sepia or adding a tint of color is FREE. For a small fee of $25 we can remove blemishes and do other minor retouching. Just let us know in the notes section.

Is it possible to preview my photo with a design, prior to placing my order?
Yes! Email us at with up to 2 of your photos and let us know which design you would like to preview (custom designs not included). Please be aware that your previews will be non personalized.

NEED TO ASK A QUESTION? Just email us!

PHOTO REQUIREMENTS & TIPS  |  HOW IT WORKS

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